Return Policy
Returns & Refunds
At The Toy Signal™, all merchandise is made to order specifically for each customer. Because of this, we do not accept returns or exchanges due to incorrect size selection, color preference, or buyer's remorse.
If your item arrives damaged, defective, misprinted, or you receive the wrong product, please contact us within 30 days of delivery. Include your order number, a description of the issue, and clear photos of the product.
If your claim is approved, we will provide a replacement or refund at no additional cost.
Please contact us at:
Non-Returnable Items
The following items are not eligible for returns or exchanges:
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Items ordered in the wrong size
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Color preference changes
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Buyer's remorse
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Products that have been worn, washed, or altered
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Custom or personalized merchandise
Damaged or Incorrect Orders
If your order arrives damaged or contains a manufacturing defect, notify us within 30 days of delivery. We will work quickly with our fulfillment partner to resolve the issue.
Shipping
Customers are responsible for providing the correct shipping address at checkout. Orders returned due to an incorrect address may require additional shipping charges for reshipment.
Questions
If you have any questions about your order or our return policy, please contact us:
The Toy Signal™
📧 contact@thetoysignal.com